WHO WE ARE AND CONTACT DETAILS
We are Hawksbeck and our company address is 228 Priests Lane, Shenfield, Essex, CM15 8LG: (referred to as “we” or “us” or “our”). We specialise in the design and construction of bespoke garden rooms. To contact us, please call on 01277 414586 or email email@example.com or alternatively by post to our address above.
1. BY USING OUR SITE YOU ACCEPT THESE TERMS
These Terms set out all of the rules and obligations that apply to your use of the Site.
1.1 By using our Site, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use our Site.
1.2 We recommend that you print and keep a copy of these Terms for future reference. They are a legally binding agreement between you and us.
2. WE MAY MAKE CHANGES TO OUR TERMS
2.1 We amend these Terms from time to time by updating them on the Site. Every time you wish to use our Site, please check these Terms to ensure you understand the terms that apply at that time.
3. WE MAY MAKE CHANGES TO OUR SITE
3.1 We may from time to time change the content of this Site or suspend or discontinue any aspect of this Site, which may include your access to it.
4. YOUR OBLIGATIONS AND ACCEPTABLE USE
4.1 You accept that you are solely responsible for ensuring that your computer system/electronic device meets all relevant technical specification necessary to use this Site and that your computer system/electronic device is compatible with this Site.
4.2 You must not misuse our system or this Site. In particular, you must not hack into, circumvent security or otherwise disrupt the operation of our system and this Site, or attempt to carry out any of the foregoing. This includes introducing viruses, trojans, worms, logic bombs or other material, which is or could be malicious or technologically harmful. You must not misuse any forms on the Site and any forms you submit must be a genuine enquiry.
4.3 You must not use or attempt to use any automated program (including, without limitation, any spider or other web crawler) to access our system or this Site. You must not use any scraping technology on the Site. Any such use or attempted use of an automated program shall be a misuse of our system and this Site. Obtaining access to any part of our system or this Site by means of any such automated programs is strictly unauthorised.
4.4 You must not upload or use inappropriate or offensive language or content or solicit any commercial services in any communication, form or email you send or submit to us.
5. SUBMITTED CONTENT
5.2 All content that you upload to our Site must be accurate, genuinely held and comply with the applicable law of the country from which they were posted.
5.3 Your content must not contain any material, which is obscene, offensive, hateful, discriminatory, unethical, immoral or inflammatory.
5.4 When you fill out an enquiry form on our website, we gather information about you to help us provide a better service to you now and in future. We ask for your name, address, email address, telephone number in order to help us identify if we can service your area and provide you with a quotation.
We use your information only for the following purposes:
- Processing your enquiry and quotation
- Updating you about the progress of your project
- To serve personalised content to you
- To contact you about leaving a review on our services once your project is complete
- To notify you of products or special offers that may be of interest to you
We will not release your details to any company outside of Hawksbeck for marketing purposes.
We also keep a record of any emails you send us so that we can provide you with an excellent standard of customer care should you need to contact us at any time.
6.1 Due to the nature of software and the internet, we do not warrant that your access to, or the running of, this Site will be uninterrupted or error free. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We shall not be liable if we cannot process your enquiry due to circumstances beyond our reasonable control.
6.2 We make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
6.3 We give no warranties or representations that the treatment information on this site is correct, accurate or up-to-date.
6.4 We give no warranty or guarantee that the Site or information available on it complies with laws other than those of England.
7. WE MAY SUSPEND OR WITHDRAW OUR SITE
7.1 Our Site is made available free of charge.
7.2 We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Site for business and operational reasons. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.
8. OUR SITE IS ONLY FOR USERS IN THE UK
8.1 Our Site is designed and targeted to people residing in the United Kingdom. We do not represent that content available on or through our Site is appropriate for use or available in other locations.
9. RULES ABOUT LINKING TO OUR SITE
9.1 You must not include links to this Site in any other Site without our prior written consent. With consent you may link to our home page at www.hawksbeck.co.uk and pages within the Site provided that you do so in a way that does not (in our reasonable opinion) damage our reputation or expose us to risk. We reserve the right to withdraw linking permission without notice and without giving a reason.
9.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
10. WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?
10.1 Please note that these Terms, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
11. CUSTOMER FEEDBACK AND QUALITY
11.1 We will try to ensure that all customer feedback is dealt with. Please contact us by emailing firstname.lastname@example.org or alternatively by post to our address at the top of this policy. We aim to acknowledge all customer feedback promptly.